Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant MB-220 Exam Voucher

Description

Get Discounted Microsoft MB-220 Exam Voucher

Exam full name: Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant

Exam code: MB-220

Languages: English, German, French, Spanish, Portuguese (Brazil), Italian, Japanese, Chinese (Simplified)

Retirement date: This exam certification will retire on November 30, 2024.

As a candidate for this exam, you are a Microsoft Dynamics 365 Customer Insights – Journeys functional consultant. Your role involves implementing solutions to:

– Engage with and convert leads
– Orchestrate marketing experiences
– Personalize marketing messaging
– Deliver marketing insights

Your key responsibilities include:

– Configuring the core marketing application: This involves setting up segmentation, email and text message marketing, and creating interactive journeys.
– Lead nurturing: You create personalized experiences, organize events, conduct surveys, implement lead scoring, and analyze results.
– Maintaining compliance and consent policies: Ensuring all marketing activities adhere to legal and regulatory standards.

To excel in this role, you should have a basic understanding of marketing principles and how Dynamics 365 Customer Insights – Journeys integrates with the broader Dynamics 365 suite, including:

– Dynamics 365 Customer Insights Data
– Microsoft Power Platform
– Dynamics 365 Customer Voice
– Dynamics 365 Sales
– Microsoft Teams

You should also be familiar with:

– Industry terminology
– Industry processes
– Best practices

This exam tests your ability to perform the following tasks:

– Configure Dynamics 365 Customer Insights  Journeys
– Manage segments and preferences
– Manage leads, contacts, and accounts
– Manage marketing channels
– Manage journeys
– Manage events and webinars

By mastering these areas, you demonstrate your capability to use Dynamics 365 Customer Insights – Journeys effectively, ensuring successful marketing campaigns and improved customer engagement.

Buy a discounted Microsoft MB-220 Exam Voucher now!

Additional Resources

• Review the Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant MB-220 study guide or practice assessment to help you prepare for the exam:   CLICK HERE
• Demo the exam experience by visiting the Microsoft exam sandbox or simulator:   CLICK HERE

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