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Microsoft Dynamics 365 Customer Insights (Data) Specialist MB-260 Exam Voucher

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Get Discounted Microsoft MB-260 Exam Voucher

Exam full name: Microsoft Dynamics 365 Customer Insights (Data) Specialist

Exam code: MB-260

Languages: English, Japanese, Chinese (Simplified), German, French, Spanish, Portuguese (Brazil), Italian

Retirement date: This certification and its renewal assessment will retire on November 30, 2024.

As a candidate for this exam, you are responsible for implementing solutions that provide insights into customer profiles and track engagement activities to enhance customer experiences. Your role involves hands-on experience with:

– Dynamics 365 Customer Insights Data: Utilizing this tool to gather and analyze customer data.
– Microsoft Power Query: Transforming and preparing data.
– Microsoft Dataverse: Storing and managing data.
– Microsoft Azure Data Lake Storage: Handling large-scale data storage.
– Azure Data Factory pipelines: Automating data workflows.

You should also be knowledgeable about:

– Privacy, compliance, and consent: Ensuring data handling practices meet regulatory standards.
– Security: Protecting data from unauthorized access.
– Responsible AI: Implementing ethical AI practices.

Your experience with data processes should cover:

– Preparation: Getting data ready for analysis.
– Matching: Combining data from different sources.
– Segmentation: Dividing data into meaningful groups.
– Enhancement: Adding value to data through enrichment.
– Deduplication: Removing duplicate records to ensure data accuracy.

Additionally, you should have a basic understanding of:

– Azure Machine Learning: Leveraging machine learning models.
– Azure Synapse Analytics: Analyzing large data sets.
– Azure architecture: Understanding the broader Azure ecosystem.

Skills measured:

– Describe Dynamics 365 Customer Insights Data: Understand the features and capabilities.
– Ingest data: Bring in data from various sources.
– Create customer profiles through data unification: Combine data to create comprehensive customer profiles.
– Implement AI predictions: Use AI to predict customer behaviors and trends.
– Configure measures and segments: Set up metrics and customer segments for analysis.
– Configure third-party connections: Integrate with other systems and services.
– Administer Customer Insights Data: Manage and maintain the Customer Insights environment.

This certification demonstrates your ability to use Dynamics 365 Customer Insights effectively, ensuring that you can leverage data to improve customer experiences and business outcomes.

Buy a discounted Microsoft MB-260 Exam Voucher now!

Additional Resources

  • Review the Microsoft Dynamics 365 Customer Insights (Data) Specialist MB-260 study guide or practice assessment to help you prepare for the exam:   CLICK HERE
  • Demo the exam experience by visiting the Microsoft exam sandbox or simulator:   CLICK HERE

 

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