Our Payment Policy
Thank you for choosing our website to purchase exam and certification vouchers. We aim to provide a secure and convenient payment experience. Please read our payment policy to understand how payments are processed and managed on our platform.
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1. Accepted Payment Methods
PayPal: We use PayPal as our primary payment gateway. PayPal allows you to securely pay using a variety of methods, including credit cards, debit cards, and PayPal account balances.
2. How to Make a Payment
Checkout Process: During checkout, select PayPal as your payment method. You will be redirected to PayPal’s secure payment page to complete your transaction.
Account and Card Payments: You can pay through your PayPal account or use a credit/debit card without needing a PayPal account. Follow the on-screen instructions to complete the payment process.
3. Payment Security
Secure Transactions: PayPal provides a secure platform for processing payments. Your payment information is encrypted and protected by PayPal’s advanced security measures.
Data Protection: We do not store your payment information on our servers. All payment details are handled directly by PayPal, ensuring your sensitive data is safeguarded.
4. Currency
All transactions are processed in USD. If you are paying in a different currency, PayPal will handle the currency conversion according to their rates and policies.
5. Payment Confirmation
After completing your payment via PayPal, you will receive an email confirmation from both PayPal and our website. This email serves as proof of your transaction and includes your order details. Your purchased voucher will be delivered according to our Voucher Delivery Policy upon successful payment confirmation.
6. Failed or Declined Payments
Payment Issues: If your payment fails or is declined, please ensure that your PayPal account has sufficient funds or that your credit/debit card details are correct. Contact PayPal or your bank for further assistance.
Alternative Payment: If you encounter repeated issues with PayPal, please contact our customer service team at info@itcertifications4u.com for alternative payment option
7. Refunds
Refund Processing: If you are eligible for a refund, as per our Refund Policy, the refund will be processed through PayPal. You will receive the refunded amount back to your original payment method used during the transaction.
Refund Timelines: Refund processing times may vary based on PayPal’s policies. Typically, refunds are processed within 1-7 business days after approval.
8. Dispute Resolution
Payment Disputes: If you have any issues or disputes regarding a payment, please contact us at info@itcertifications4u.com. We will work with you and PayPal to resolve the matter promptly.
PayPal Buyer Protection: For eligible transactions, PayPal offers buyer protection which may assist in resolving disputes. Please refer to PayPal’s Buyer Protection policy for more details.
9. Contact Information
Customer Support: For any questions or concerns related to payments, please contact our support team at info@itcertifications4u.com. We are available 24/7 to assist you.
Policy Updates
Changes to Payment Policy: We may update our payment policy from time to time. Changes will be posted on this page, and we encourage you to review it regularly to stay informed about how we manage payments.